Everything we create is 100% custom-made, so unfortunately we do not offer previews before purchasing. Once your order is placed, you will be provided a complimentary photo consultation, assigned a designated artist, and receive Perkie Print Previews of your custom artwork before we print your products.

Yes! You'll receive a print preview via email to ensure your satisfaction with your custom artwork before we print your products.

Yes! Once you receive your Perkie Print Preview if there is something you’d like adjusted, just reply back to the email our artist sent. They’ll take a look at your request and get back to you with an updated version!

Please note that not all revision requests are guaranteed. Our team will do their best to achieve the look you're going for, but artists cannot guarantee the improvement of features that are naturally inherent to the original photo. Their job is to enhance what is already present in your photo, so if your pet is frowning in the original photo they will still be frowning in the Perkie Print version.

Let’s face it—social media, AI, and instant online shopping have set some high, sometimes unrealistic expectations! With Amazon shipping, same-day everything, and the detachment of screens, it can be easy to forget that each interaction is human-to-human, especially for small businesses. At Perkie Prints, we cherish the connection we share with each customer. It’s what keeps our team of three here going, day in and day out.

With every Perkie Print, we approach each portrait as a work of art, hand-crafted to capture your pet’s unique essence. During this process, we offer revisions, which are minor adjustments or tweaks to the existing artwork. Think of these like asking an artist to adjust a color or add a finishing touch, not to start the painting from scratch! Revisions can include changes like:

• Adjusting the scale of the image or repositioning pets
• Tweaking colors or tones for optimal presentation
• Minor adjustments to align with your vision

If you need a change that requires starting over or switching to a new photo, we offer a redo fee. This fee reflects the time, skill, and care that go into creating each new piece from scratch.

We believe in transparency, which is why we offer a complimentary photo consultation to review the image you’d like to use before our artist starts working. This way, you’ll know exactly what we can and can’t achieve with the chosen photo. To avoid any additional fees, please don’t hesitate to reach out with questions about the photo you’re considering before artwork begins. We’re happy to replace or update your photo choice at no cost during this consultation stage.

What We Consider in Our Photo Review Process:

• Expression: If there’s a specific look you’d like (e.g., pet smiling or playful), please let us know. Once we start, the chosen expression will be reflected in the final portrait.
• Pose & Positioning: The orientation of your pet matters. If your pet is in profile or looking over their shoulder, this will appear in the artwork. We can't alter the direction or pose, so be sure you love what you see in your selected photo.
• Removal Requests: If you'd like us to remove a specific item, like a harness or background, please inform us upfront so we can factor this in as we start.

How to Get in Touch:

• Add a Note: Include specific requests or clarifications in your order note at checkout.
• Contact Us: Reach out via email or DM us on Instagram @perkieprints with any questions.

At Perkie Prints, every portrait is a handcrafted work of art, thoughtfully created by a real artist who pours time and care into each piece. We focus on capturing your pet’s unique character in a one-of-a-kind portrait. By communicating preferences in advance, you can ensure your artwork meets your expectations—and avoid any additional redo fees.

Every Perkie Print is created 100% custom for you by one of our artists, so you can’t switch to a new photo after your artist has completed your Perkie Print Preview without a $15 redo fee. That is because your artist will start from a brand new photo and complete a second custom piece of art.

If you aren’t totally satisfied with your Perkie Print we have 3 options:

• Unlimited minor revisions to your Perkie Print for free! 
• Redo Pet Artwork fee for your artist to start from scratch with a new photo
• If you’d no longer like the physical items in your order, we will give you a full refund for the items you would like to cancel.