Shipping Policies & Deadlines

RUSH ORDERS

Need your Perkie Print ASAP? We can speed up your order for a rush fee! We have several rush order options to choose from:

OPTION 1 ($40)	Your digital file or print preview will be sent to you within 7 business days of when we confirm your photo selection via email.
OPTION 2 ($70)	Your digital file or print preview will be sent to you within 48 hours of when we confirm your photo selection via email.
OPTION 3 ($99)	Your digital file or print preview will be sent to you within 24 hours of when we confirm your photo selection via email.

Quality is one of our top priorities, even when we're fulfilling rush orders. For that reason, we cannot move forward with your order until we receive your approval of the previews. After your final sign-off on your finished Perkie Print, please allow 2-4 business days for us to process your order. This includes the time needed to print, frame, package, and ship your Perkie Print!

NORMAL DELIVERY TIMES

Our normal turnaround is about 10 days, but this can vary up to 3 weeks during peak holiday seasons depending on the volume of incoming orders. To give our customers some visibility into these varying turnaround times, we frequently post updates on our Instagram page.

We will also email you as soon as we receive your order with an estimated turnaround time. If that estimated delivery window does not meet your needs, we also offer several rush order options at an additional fee.

SHIPPING COSTS

Prices do not include shipping. Customer pays shipping.

CANCELLATIONS

If none of our normal or rush turnaround times meet your needs, we would be sad to see you go, but we completely understand.

From the time we email you with an estimated turnaround time, there is a 24 hour window in which you can cancel your order. Unfortunately, due to the nature of custom artwork we are unable to offer refunds, returns, or cancellations outside of this 24 hour window.

To learn more about our cancellation and refund policies, see our full terms and conditions or contact us directly at hello@perkieprints.com