Kaela, our photo expert, will work closely with you to find or take the perfect photo of your pet. The quality of the portrait starts with the photo, so Kaela ensures that the image we use highlights your pet's true character. We'll work with you for as long as it takes, reviewing as many photos as needed, to guarantee the best starting point for your custom Perkie Print.

From start to finish, Kaela will be your dedicated point of contact. Whether you have questions about the ordering process, photo selection, or final product details, she's here to guide you through each step of the journey. Your experience with Perkie Prints should be as smooth and personalized as possible, and Kaela ensures that every detail is handled.

John, our talented artist, will take the photo you select and transform it into a studio-quality custom Perkie Print. His attention to detail ensures that the essence of your pet is captured, turning the image into a piece of art that feels truly personal and magical.

Once your Perkie Print is complete, we offer unlimited adjustments for minor tweaks like resizing or color changes. However, major adjustments like altering your pet’s expression (e.g., changing a frown to a smile) require a redo. We understand that sometimes the final portrait may not fully meet your vision, so we offer a $15 redo service. This covers John’s time to completely recreate your custom print from scratch while maintaining our high standard of care.

We’ll send you a personalized mockup of your custom print on 18 of our most popular products! This allows you to see how your Perkie Print will look on items like mugs, tote bags, pillows, and more before making a final decision.

We understand that your family, including your furry members, may grow and change over time. That’s why we keep every Perkie Print you’ve ever ordered on file, forever. This makes it easy for you to return and order new products or pair new pet prints with older ones to create a meaningful collection

Every product requires a custom template to be created for printing and production. Since we keep your artwork forever on file, we can create new templates at no extra cost as you continue to shop with us. Whether it’s a new product or an updated design, we’ve got you covered.